Welcome to Zunohut.shop. This Payment Policy outlines the terms and conditions regarding how payments are handled when you shop with us.
Accepted Payment Method
We currently accept payments exclusively through Stripe.
With Stripe, you can securely pay using:
- Credit Cards (Visa, MasterCard, American Express, etc.)
- Debit Cards
- Apple Pay / Google Pay (where supported)
All transactions are processed securely and encrypted via Stripe’s PCI-compliant infrastructure.
Currency
All payments are processed in Euro (€).
If you’re shopping from outside the Eurozone, your payment provider may apply currency conversion fees.
Order Confirmation
After completing your payment through Stripe, you will receive an order confirmation email. If you don’t see it within 15 minutes, please check your spam folder or contact us.
Payment Issues
If your payment fails or is declined:
- Double-check your card information and billing address.
- Ensure your card has sufficient funds or is authorized for online use.
- Try a different card or payment option within Stripe (e.g., Apple Pay).
- Contact your bank or card provider if the issue continues.
If you need help, reach out to us during our support hours.
Payment Security
Your payment information is never stored on our servers. All transactions are handled by Stripe, one of the most trusted and secure payment processors in the industry.
Fraud Prevention
We reserve the right to cancel any order that is flagged as suspicious or potentially fraudulent. A full refund will be issued in such cases.
Contact Us
Support Hours: Mon – Fri, 9:00 AM – 5:00 PM
Phone: +49 170 1285035
Email: support@zunohut.shop
Address: Hohe Str. 21, 34376 Immenhausen, Germany
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