Shipping Locations
At this time, ZunoHut ships orders within Germany only. We do not currently offer international shipping.
Estimated Delivery Time
- Handling Time: 1 – 3 business days (Mon – Fri)
- Transit Time: 4 – 6 business days (Mon – Fri)
- Order Cut-Off Time: 5:00 PM (CET)
Free Shipping
All items ship free of charge throughout Germany.
Taxes
We’re pleased to confirm that no additional taxes or fees apply to purchases in our store. The price you see at checkout is the final price you’ll pay—no hidden costs!
Order Tracking
Once your order ships, you’ll receive an email with tracking details so you can follow your package’s progress.
Delays
While we aim for timely deliveries, unexpected factors like weather, holidays, or carrier delays may impact shipping times. If your order is delayed, please contact us so we can help.
Damaged or Lost Packages
If your package arrives damaged or appears lost in transit, contact us within 48 hours of delivery. We’ll work quickly to resolve the issue.
Returns and Exchanges
For returns or exchanges, please refer to our Refund Policy for complete instructions. Note that customers are responsible for return shipping costs unless an item is defective or incorrect.
Incorrect Addresses
Please double-check your shipping address before placing your order. ZunoHut cannot be held responsible for lost or misdelivered packages due to incorrect addresses.
Address Changes
If you need to change your shipping address after placing an order, please contact us immediately. We cannot guarantee address changes once an order has been processed.
Contact Us
Support Hours: Mon – Fri, 9:00 AM – 5:00 PM
Phone: +49 170 1285035
Email: support@zunohut.shop
Address: Hohe Str. 21, 34376 Immenhausen, Germany
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